Publications

Impact Reports

• 2024-25 Impact Report
• 2023-24 Impact Report
• 2022-23 Impact Report
• 2021-22 Impact Report

 Easy Read Brochures

• Support Coordination & Specialist Support Coordination
• Improved Daily Living
• Mentoring and Community Participation
• Improved Relationships
• Advocacy
  
• Day Options
• HALO

Options4u

• Options4u Customer Guide and Workbook
  
• Options4u Comprehensive Guidebook

SDA Newsletter

• January 2026
• December 2025
• October 2025
• July 2025
• April 2025
• January 2025
• December 2024
• October 2024 
• April 2024 
• January 2024 

Policies and Procedures

Here at Access4u, we have several policies and procedures in place to increase transparency and to make sure we are providing the best services possible.

The links below open PDF documents that you can download and print.

Your Privacy and Personal Information

• Your Privacy and Personal Information Easy Read PDF
• Confidentiality Easy Read PDF

To view our Privacy Policy, click here.

Customer Advocacy

• Customer Advocacy Easy Read 
  

Complaints and Suggestions

• Complaints and Feedback Process
• Complaints and Feedback Process Easy Read
• NDIS Reporting Obligations
  
• Complaint and Feedback Policy Easy Read
• Complaints and Suggestions Easy Read PDF

Our Commitment To You and Your Safety

• Our Commitment To You and Your Safety Easy Read PDF
  

Tenants

• Access4u Housing Tenant Handbook 
• Tenants Complaint and Feedback Process
• Tenants Complaint and Feedback Process Easy Read
• Tenant/Access4u Housing NDIS Obligations
• Tenant Rights Easy Read
• Tenant Complaint and Feedback Policy Easy Read