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Referral Process

Access4u is a registered NDIS Provider that accept referrals from:

  • individuals
  • parents 
  • caregivers
  • doctors
  • other specialists and support staff.

Referrals are made directly to Access4u by:

Phone: 1800 022 237 to speak directly to the administration team.

Email: and we will ring you back to gather the referral details.

Website Form: Please fill out our Referral Form - located on this page. 

As a registered NDIS Provider, we are able to process payment through the NDIS portal, or we can accept self-managed and plan-managed options.

We also accept referrals from individuals with Medicare plans, and those who are self-funded or funded from other agencies. Fee gaps will be discussed at time of referral.

At the time of referral, we:

  • collect details about who is requiring the service, what is required, and where the services are to be located.
  • send you welcome information and consent forms to complete and return
  • advise the Team Leader of the referral.
  • allocation of the referral is then based on ‘best fit’ with your unique circumstances and therapist availability. Sometimes this timeframe is really quick and sometimes it is a bit longer.

After allocation:

  • The assigned therapist/s will contact you by phone or email to arrange commencement of services.
  • An initial service contract will be made outlining the plan for services, costs and location of services. This can be changed at any time.
  • After the first appointment/s when a more formal intervention plan has been agreed, a more detailed service agreement will be made.

View our NDIS Supports here.

Referral Form

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